Phil Van Hooser A \"Wow\" Customer Service Example Phil Van Hooser A "Wow" Customer Service Example
Posted by: philvanhooser

Video duration: 482 seconds

Phil Van Hooser is a keynote speaker and prolific author on customer service issues. In this story, Phil shares examples for creating "WOW" customer service experiences. Visit http://www.vanhooser .com or call 270-365-1536 for more information.

Related: author, customer, hooser, phil, professional, service, speaker, van
Phil Van Hooser - Customer Service \"Willie\ Phil Van Hooser - Customer Service "Willie's Way"
Posted by: philvanhooser

Video duration: 295 seconds

Phil Van Hooser is a keynote speaker and author on customer service. In this story, Phil shares a powerful example of one guy who delivers exceptional customer service in a difficult situation. Visit http://www.vanhooser .com or call 270-365-1536 for more information.

Related: author, customer, hooser, phil, professional, service, speaker, van
Losing Your Temper is Costly for Leaders Losing Your Temper is Costly for Leaders
Posted by: philvanhooser

Video duration: 488 seconds

Leadership expert and best selling author, Phillip Van Hooser shares a true story that shows just how costly it is for leaders who can't control their temper. Don't make this leadership mistake.

Related: business, control, hooser, leadership, losing, mistakes, phillip, temper, van, your
Phil Van Hooser - The Fear of Failure Phil Van Hooser - The Fear of Failure
Posted by: philvanhooser

Video duration: 192 seconds

What scares you? The fear of rejection, the unknown? Leadership expert, Phillip Van Hooser describes the four universal fears common to everyone and discusses the fear of failure.

Related: change, failure, fear, fears, of, rejection, scares, the, universal, unknown, what, you
Acknowledge Customers Immediately Acknowledge Customers Immediately
Posted by: philvanhooser

Video duration: 74 seconds

This is how customer service should be at your bank! Visit http://www.vanhooser .com or call 270-365-1536 for more information on customer service training by Phillip Van Hooser.

Related: banking, customer, for, hooser, phil, phillip, service, van, video, way, willies, wow